Privacy Policy

1. Personal Information Collected

• Required: Email address, password, name, company name, mobile phone number
• Automatically collected: Service usage records, access logs, cookies, IP address, payment records

2. Purpose of Collection and Use

The Company uses collected personal information for the following purposes:

• Identity verification for service provision, purchases, and payment processing
• Member verification, subscription confirmation, and handling complaints and inquiries
• Service validation, access frequency analysis, and usage statistics

3. Retention Period

In principle, personal information is destroyed without delay after the purpose of collection and use has been achieved. However, when required by relevant laws, the Company retains member information for the period prescribed by law as follows:

• Records of contracts or subscription withdrawals: 5 years (E-Commerce Act)
• Records of payment and supply of goods: 5 years (E-Commerce Act)
• Records of consumer complaints or dispute resolution: 3 years (E-Commerce Act)
• Login records: 3 months (Communications Secrets Protection Act)

4. Destruction Procedures and Methods

The Company destroys personal information without delay after the purpose of collection and use has been achieved. Electronic files are deleted using technical methods that prevent data recovery.

5. Privacy Officer

The Company has designated a privacy officer to protect customer personal information and handle related complaints: