Terms of Service

Article 1 (Purpose)

These Terms govern the terms and conditions, procedures, rights, obligations, responsibilities, and other necessary matters between IamNis (hereinafter referred to as the 'Company') and users of the NowHereIAM service (hereinafter referred to as the 'Service').

Article 2 (Definitions)

• 'Service' refers to attendance management, reference payroll calculation, and related services provided by the Company.
• 'Member' refers to a customer who has entered into a service agreement with the Company in accordance with these Terms and uses the services provided.
• 'Paid Service' refers to various digital content and services provided by the Company for a fee.

Article 3 (Posting and Amendment of Terms)

The Company posts these Terms on the initial screen or connected screens of the Service for easy member access. The Company may amend these Terms within the scope that does not violate relevant laws, with notice given 7 days before the effective date.

Article 4 (Membership Registration)

Membership is established when a user agrees to the Terms, applies for registration, and the Company approves. The Company may decline registration in the following cases:

• Using a false name or another person's identity
• Providing false information or failing to provide required information
• Violating the Company's operational policies

Article 5 (Fees and Payment)

Fees and payment methods for paid services are as follows:

• STANDARD Plan: KRW 9,900/month (excluding VAT; KRW 10,890 including 10% VAT)
• Payment Methods: Credit cards, debit cards, and other payment methods supported by the payment gateway (PG)
• The Company uses PortOne and other payment gateways (PG) for payment processing. Payment information is securely handled according to the PG's security policies.

Article 6 (Recurring Payments and Auto-Renewal)

Paid services are provided on a monthly recurring payment (subscription) basis and operate as follows:

• Recurring payment means that usage fees are automatically charged monthly through the payment method registered by the member.
• Auto-renewal payments are processed on the same date each month based on the initial payment date. (e.g., payment on January 15th results in automatic payment on the 15th of each month)
• If the payment date does not exist in a given month (e.g., 31st payment in February), payment will be processed on the last day of that month.
• If you do not wish to auto-renew, you may cancel through the [Subscription Management] menu in the dashboard before the next payment date.
• Upon cancellation, automatic payments will stop from the next payment date, and you may continue using the paid service until the end of the current billing period.
• After the billing period ends, your account will automatically convert to the free (FREE) plan.

Article 7 (Withdrawal and Refunds)

Withdrawal and refunds for recurring payment services are processed as follows:

• Members may request a full refund for the first payment only, within 7 days of payment through the [Subscription Management] menu in the dashboard.
• Recurring payments (automatic renewal payments from the 2nd payment onwards) are not refundable. Only subscription cancellation is possible.
• Refunds are not available after 7 days from the first payment date. Only subscription cancellation is possible.
• If you re-subscribe after a refund, that payment is not eligible for refund. (Only one refund per company)
• When canceling a subscription, pro-rated refunds are not provided for the already-paid period. Service remains available until the end of the billing period.
• You can restore your subscription through the [Subscription Management] menu until the end of the billing period after cancellation.
• Refunds are processed through the original payment method and may take 3-5 business days depending on the card company's policy.
• Upon refund completion, the subscription is immediately canceled and converted to the free (FREE) plan.
• The FREE plan supports up to 10 employees. When refunding or switching plans, if more than 10 employees are registered, only the first 10 registered employees will be retained and the rest will be deactivated.
• If the Company fails to provide service due to its own fault, full refund or service period extension will be provided for the affected period.
• Refund inquiries: [Customer Support] menu in the dashboard or iamhotdeal@gmail.com

Article 8 (Disclaimer)

The Company is exempt from liability for service provision in cases of force majeure such as natural disasters. The Company is also not responsible for any expected profits lost by members through service use.

Article 9 (Notices to Members)

1. The Company may send notices to members via email or mobile phone (SMS, KakaoTalk, etc.) provided during registration.
2. For notices to unspecified members, the Company may substitute individual notices by posting on the service board for at least one week.

Article 10 (Annual Leave / Leave of Absence Service Disclaimer and Operating Policy)

The annual leave / leave of absence management features of this Service are reference-only automated calculation tools designed to assist small business operations. The Company is responsible only for code accuracy, rule-engine integrity, and change history retention; final labor policy decisions and dispute response are the responsibility of the Member (Employer).

• (Reference-only automated calculation) Automated calculation results for annual leave accrual, expiry, unused-leave compensation, leave-of-absence records, etc. are labeled "Reference Only", and precise labor advice should be obtained through a labor attorney consultation or external one-off consultation. Other than direct damages caused by code defects, the Company's liability is limited within the scope of the Standard Terms Regulation Act.
• (Sensitive Information Handling) Leave-of-absence types are stored only as one of six enum values (Maternity / Parental / Work Injury / Sick / Unpaid / Other); free-form leave reasons are NOT stored. If sensitive information (health, medical treatment, religion, etc. — Personal Information Protection Act Article 23) is entered into the request reason or approve/reject memo, the entering party bears full responsibility.
• (Employer-Explicit-Toggle Dispute Liability) Toggles explicitly selected by the Employer — including voluntary leave grant for under-5 establishments, employer's own leave accrual, the "new hire / continued tenure" radio choice on re-hire, the "counted as attendance" toggle on leave-of-absence registration, etc. — and any labor disputes arising from their results are the Employer's responsibility.
• (Hourly-Rate Reference Point for Unused-Leave Compensation) Unused annual leave compensation is automatically calculated based on the "hourly rate at the moment of expiry"; line items on the pay slip are displayed with an "Estimated" label and disclaimer notice. The Company does NOT guarantee the hourly rate at the time of accrual (if the hourly rate changes, the changed rate applies). To improve accuracy, the Employer should directly enter the daily standard wage for monthly-salaried and daily-salaried employees on the employee detail page.
• (Leave Date Entry and Future Leave) When an employee's leave date is entered, a one-time email and in-app notification is sent immediately to the employee. The automatic transition after entry (deactivation when the leave date arrives) is handled by cron; future PENDING leave requests are NOT automatically cancelled (to avoid arbitrary manipulation of employee rights). Affected future requests are surfaced via a red banner on the Employer dashboard, and the Employer can manually correct them in the admin screen.
• (Data Retention and Deletion) Annual leave and leave-of-absence data is retained for 5 years in consideration of the dispute statute of limitations (3 years + suspension margin). When a Member withdraws from the Service, a backup file is provided to the Employer, and the 5-year retention duty thereafter is the Employer's responsibility. Upon a former employee's personal request for deletion of their personal information, identifying information (name, contact, national ID) is anonymized, while labor-pattern data is retained per the 5-year retention duty (consistently with Personal Information Protection Act Article 36 and dispute-evidence requirements).
• (Mandatory Notification Delivery) Notifications affecting employee rights (leave request / approval / rejection / impending expiry / force-cancellation / leave-of-absence registration / manager approval / leave date entry / manual balance adjustment / leave-of-absence cancellation, etc.) are delivered regardless of the company's notification toggle, for the purpose of restoring employee awareness and dispute defense. These notifications qualify as transactional notices under Article 50, Paragraph 1, proviso of the Act on the Promotion of Information and Communications Network Utilization (transactional information / rights-and-duties notice) and are NOT commercial advertising. Employees who wish to opt out should contact the company they belong to directly.
• (Objections and Dispute Handling) When errors are found in leave-of-absence or annual leave information, employees should contact the Employer directly through internal company channels. This service does not provide an employee objection system (we assume direct employer-employee conversation in small business environments). The Employer's handling results are automatically saved to the change history and can be used as evidence with the 5-year retained data in disputes.